Common macOS Issues We Fix
Our experienced technicians are equipped to handle a wide range of macOS-related problems. Some of the most common issues we resolve include:
Slow Performance
If your Mac is running slower than usual, we’ll perform a complete system tune-up to optimise speed and performance.
macOS Updates & Installation
We can help you install the latest macOS updates, ensuring your device stays secure and operates with the newest features.
Software Crashes & Freezing
If your applications are constantly crashing or freezing, we’ll identify the root cause and restore your system to stability.
Storage Space Issues
Running out of storage on your Mac? We’ll help free up space, manage your files, and optimise storage for better performance.
iCloud Syncing Issues
If your iCloud data (photos, contacts, documents, etc.) isn’t syncing properly, we’ll ensure everything is linked and functioning across your Apple devices.
Virus & Malware Removal
macOS devices are not immune to malware. If your system has been infected, we’ll safely remove any threats and secure your Mac against future attacks.
Peripheral Device Setup
Whether it’s a printer, external hard drive, or another peripheral device, we can help configure it for seamless use with your Mac.
Network & Connectivity Problems
If you’re having trouble connecting to the internet or experiencing slow network speeds, we’ll troubleshoot and resolve your connectivity issues.
File & Data Recovery
Accidentally deleted important files or lost data? Our team can recover your valuable files and set up regular backups to prevent future data loss.
Battery & Power Issues
If your Mac is having trouble charging or holding a charge, we’ll diagnose the issue and recommend solutions to extend battery life.
Our macOS Support Services
At CloudIT, we provide a full range of macOS support services, ensuring your Apple devices perform at their best.
macOS Troubleshooting & Diagnostics
Our technicians are skilled at diagnosing and troubleshooting any issues you might be facing with your Mac. Whether it’s performance issues, software crashes, or hardware malfunctions, we’ll identify the problem and provide effective solutions.
macOS Installation & Upgrade
Looking to upgrade to the latest version of macOS? We’ll manage the entire upgrade process, from backing up your data to ensuring a smooth installation. If you’re setting up a new Mac, we’ll also configure it with the latest macOS and transfer your data from your old device.
macOS Optimisation
If your Mac is slow or unresponsive, our optimisation services will breathe new life into it. We’ll clean up unnecessary files, manage your startup programs, and adjust settings to ensure faster performance and a smoother experience.
macOS Security & Privacy
Protect your Mac from malware, ransomware, and other online threats with our comprehensive security services. We’ll install and configure top-tier antivirus software, set up firewalls, and make sure your Mac’s privacy settings are properly configured to protect your personal information.
Data Backup & Recovery
We provide reliable data backup solutions for macOS, ensuring your files are securely stored and easily accessible. In the event of data loss, our technicians can recover lost files and implement a robust backup plan to prevent future issues.
Remote & On-Site macOS Support
CloudIT offers both remote and on-site support, so whether you need immediate assistance or prefer in-person service, we’re here to help. Our remote support team can troubleshoot and fix many issues directly from our office, while on-site visits are available for more complex problems or personal preferences.
Why Choose CloudIT?
Expert Technicians
Our team has years of experience working with Apple devices and can handle any macOS issue, no matter how complex.
Fast, Reliable Service
We understand how important your Mac is to your daily life or business, so we work quickly to diagnose and resolve problems with minimal disruption.
Customised Solutions
Whether you need help with a single device or a full network of Macs, we provide tailored support based on your specific needs.